Reviewing Your Emergency Plan: A Case Study by the National Trust

Like any large-scale undertaking, once you have been in a situation where you had to use your emergency plan, you should take the time to review how it worked. What worked well? What didn’t? Did this situation open up opportunities you didn’t expect? How were costs distributed? This case study by the National Trust on burst pipes in 2011 does a great job in reviewing their situation.

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